Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Dream Builders Group LLC, a Florida Protected Series LLC ("Company," "we," "our," or "us"), governing your access to and use of the AImarkOS platform, website, and related services (collectively, the "Service").

By creating an account, subscribing to a plan, or otherwise accessing the Service, you agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

Eligibility

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that:

• You are at least 18 years old
• You have the legal capacity to enter into binding contracts
• Your use of the Service will not violate any applicable laws or regulations
• You are not located in a country subject to U.S. government embargo or sanctions
• You have not been previously banned from the Service by us

Accounts & Registration

To access the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password confidential and not share it with any third party
• Notify us immediately at hello@aimarkos.com if you suspect unauthorized access to your account
• Accept responsibility for all activities that occur under your account

We use Clerk for authentication. By creating an account, you also agree to Clerk's terms of service. We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised or used in violation of these Terms.

Plans & Billing

Subscription Plans

AImarkOS offers the following subscription tiers:

Plan	Price	Billing
Free	$0	No charge
Starter	$47/mo or $470/yr	Monthly or Annual
Pro	$97/mo or $970/yr	Monthly or Annual
Agency	$247/mo or $2,470/yr	Monthly or Annual

Payment Processing

All payments are processed by Stripe, Inc. Dream Builders Group LLC is the merchant of record for all transactions. By subscribing, you authorize us to charge your payment method on a recurring basis at the applicable rate.

Refunds & Cancellations

Monthly subscriptions may be cancelled at any time. You will retain access through the end of the current billing period; no partial-month refunds are issued. Annual subscriptions are non-refundable except within the first 14 days of initial purchase, at our discretion. Refund requests must be submitted to billing@aimarkos.com.

Price Changes

We reserve the right to change pricing at any time. We will provide at least 30 days' written notice before any price increase takes effect for existing subscribers. Your continued use of the Service after a price change constitutes acceptance of the new pricing.

Taxes

Prices do not include applicable taxes. You are responsible for all taxes, duties, and levies imposed by relevant authorities on your subscription, except for taxes on our net income.

Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

• Use the Service to send spam, unsolicited bulk email, or any communications that violate the CAN-SPAM Act, CASL, GDPR, or other applicable laws
• Use the Service to distribute malware, viruses, or any harmful code
• Attempt to gain unauthorized access to any part of the Service or its infrastructure
• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Use AI features to generate content that is defamatory, obscene, hateful, or violates any third-party rights
• Misrepresent your identity or impersonate any person or entity
• Use the Service in any manner that could damage, disable, or impair the Service
• Scrape or harvest data from the Service without prior written consent
• Resell or sublicense the Service without an Agency plan and our written authorization
• Use the Service to engage in any activity that is fraudulent or deceptive

Violation of this section may result in immediate account termination without refund.

Intellectual Property

Our Property

The Service, including all software, algorithms, AI models, user interfaces, branding, and documentation, is owned by Dream Builders Group LLC or its licensors and is protected by copyright, trademark, and other applicable intellectual property laws. These Terms do not grant you any rights to our intellectual property beyond the limited license to use the Service as described herein.

License to Use

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your subscription term.

Feedback

If you submit feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose without obligation to you.

Your Content

You retain ownership of all content, data, and materials you upload or create through the Service ("Your Content"). By using the Service, you grant us a limited license to process, store, and display Your Content solely to provide and improve the Service.

You represent and warrant that:

• You own or have the necessary rights to Your Content
• Your Content does not infringe any third-party intellectual property rights
• Your Content complies with all applicable laws
• You have obtained all necessary consents to share customer data with our platform

Sub-Accounts & Agency Use

Starter, Pro, and Agency plans include access to client sub-accounts. If you manage sub-accounts on behalf of clients:

• You are solely responsible for ensuring your clients' use complies with these Terms
• You must have appropriate agreements with your clients authorizing your management of their data
• You may not exceed the sub-account limits of your plan tier
• White-labeling is available on the Agency plan only
• You may not represent AImarkOS as your own proprietary software to clients without our written consent

AI Features & Limitations

AImarkOS includes AI-powered features including CrewAI multi-agent orchestration, RL Bandit optimization, Content Studio generation, and Unified Inbox triage. You acknowledge and agree that:

• AI-generated content may be inaccurate, incomplete, or inappropriate — always review before publishing
• The RL Bandit makes budget allocation decisions based on statistical signals; past performance does not guarantee future results
• AI agent outputs are not a substitute for professional marketing, legal, or financial advice
• You are solely responsible for all content published through the Service, regardless of whether it was AI-generated
• We reserve the right to impose rate limits on AI features to protect platform stability

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED AVAILABILITY.

We do not warrant that the Service will be error-free, that defects will be corrected, or that the Service or its servers are free of viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any AI-generated content or optimization recommendations.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DREAM BUILDERS GROUP LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from your reliance on AI-generated content or optimization decisions
• Damages resulting from third-party integrations or service outages

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

Indemnification

You agree to defend, indemnify, and hold harmless Dream Builders Group LLC and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service in violation of these Terms
• Your Content or data submitted through the Service
• Your violation of any third-party rights, including intellectual property or privacy rights
• Your violation of any applicable laws or regulations
• Claims by your clients or sub-account users arising from your management of their accounts

Termination

Termination by You

You may cancel your subscription at any time through your account settings or by contacting billing@aimarkos.com. Free accounts may be deleted at any time.

Termination by Us

We reserve the right to suspend or terminate your access to the Service, with or without notice, if we determine that:

• You have violated these Terms or our Acceptable Use Policy
• Your account has been involved in fraudulent or illegal activity
• Continued provision of the Service would expose us to legal liability
• You have failed to pay applicable fees after notice

Effect of Termination

Upon termination, your license to use the Service immediately ends. You may request an export of Your Content within 30 days of termination; after that period, we may delete your data. Sections of these Terms that by their nature should survive termination will remain in effect.

Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or the Service shall first be addressed through good-faith negotiation. If unresolved within 30 days, disputes shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, with arbitration conducted in Florida.

Class Action Waiver: You agree to resolve disputes individually and waive any right to participate in a class action lawsuit or class-wide arbitration against us.

Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction for matters involving intellectual property or confidentiality.

Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email and by posting an updated version with a new effective date. Your continued use of the Service after the effective date of the modified Terms constitutes your acceptance of the changes.

If you do not agree to the modified Terms, you must stop using the Service and cancel your subscription before the effective date of the changes.

Contact

For questions about these Terms, please contact: